1. Information We Collect
When you submit an enquiry or interact with our website, we may collect information such as:
- Full name
- Mobile number
- Email address
- City
- Age or age group
- Number of people to be covered
- Current health insurance information
- Coverage requirement
- Purchase or renewal preference
- Information you provide regarding your insurance enquiry
Please provide only information that is relevant and necessary for your enquiry.
2. How We Use Your Information
Information submitted through our website may be used to:
- Respond to your health insurance enquiry
- Contact you regarding the information or assistance requested
- Understand your stated insurance requirements
- Provide information about available health insurance options
- Assist with comparison or application enquiries
- Communicate regarding your enquiry, where permitted
- Improve our website, enquiry process and customer experience
Submitting an enquiry does not automatically mean that a policy will be issued or that any particular insurance product will be recommended or approved.
3. Contact and Communication Consent
When you submit an enquiry form, you acknowledge that Pearls Pro may contact you regarding your enquiry using the contact information provided by you, subject to applicable consent and communication requirements.
You may request that we stop contacting you for future enquiry-related communications, subject to applicable legal or regulatory requirements.
5. Sensitive Information
Health insurance enquiries may involve information relating to age, medical information or other information relevant to insurance eligibility and underwriting.
Please do not submit unnecessary medical or sensitive personal information through general website forms.
Where additional information is required for an insurance application or underwriting process, such information may be collected and processed according to the applicable insurer’s requirements and privacy practices.
7. Advertising and Analytics
We may use advertising and analytics services to understand how visitors interact with our website and to measure enquiries generated through advertising campaigns.
Where applicable, these services may process technical or browsing information according to their own policies and applicable settings.
8. Data Security
We take reasonable measures to protect information submitted through our website from unauthorised access, misuse, alteration or disclosure.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
9. Data Retention
We may retain enquiry information for as long as reasonably necessary to respond to enquiries, provide requested assistance, maintain business records, comply with applicable legal or regulatory requirements, resolve disputes and protect our legitimate interests.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
10. Third-Party Websites
Our website may contain links or references to websites operated by insurance providers or other third parties.
Pearls Pro is not responsible for the privacy practices, content or security of third-party websites. Users should review the applicable third party’s privacy policy before providing personal information.
11. Your Information
Subject to applicable law and requirements, you may contact us regarding personal information that you have provided through our website and request appropriate clarification or correction where applicable.
12. Children’s Information
Our website is intended for general users seeking information about health insurance. We do not knowingly request unnecessary personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or privacy practices.
Any updated version will be published on this page with the revised effective date.
14. Contact Us
For privacy-related questions or requests, you can contact Pearls Pro:
- Business namePearls Pro
- Business address1st Floor, National Flag Building, Near Eagle Mobile, Gopalakrishnan Street, Adambakkam, Chennai-600088, Tamil Nadu
- Phone+91 89254 56897
- Emailinfo@pearlspro.in
- Service areaTamil Nadu
15. Important Notice
This Privacy Policy explains how Pearls Pro may collect and use information submitted through its website and enquiry channels.
The privacy practices of individual insurance providers, advertising platforms, analytics providers and other third parties may be governed by their respective privacy policies and terms.
By submitting information through the website, you acknowledge this Privacy Policy and the applicable terms relating to your enquiry and communication.